Blog

Mail merge as a function that helps sales and other staff  in your business has been around for a while and Zoho CRM has had a mail merge function for a few years, integrating its online word processor app, Zoho Writer.

However, many users in our experience seem to overlook the fact it is there ...

Zoho have released an update to their CRM calendar function recently; when you invite someone to an event, they can accept or decline the event and then the event will appear in their calendar too.

This was a major flaw in the previous calendar function, which used to only show in the organiser’s ca...

Zoho Support, the online help desk customer support software from Zoho, is now available on mobile devices for all Android and iPhone users.

This allows your support agents to answer tickets directly from their mobile device, giving agents a high degree of flexibility in terms of being able to manage...

Zoho Projects has long had a 'bug' or issue tracking module that helps teams track issues from start to finish, as well as scheduling fixes and even timing work done on them.

Now though, Zoho have released the popular 'Kanban' view for this module as well, which allows users to view a semi graphical...

OK, so this might not be a huge feature release but we do promise to keep you updated on all  Zoho updates however big or small!  

Zoho Support, the online HelpDesk solution for small businesses, now has a 'tag' function for support tickets, that allow agents to easily identify or categoris...

We're pleased to announce that Zoho Mail, the online business email software from Zoho, have just announced their free package will include not 5 free email accounts, but a massive 10 free email accounts!

This is a real boost for many small business who basically will not need to pay for email hostin...

Zoho Projects, the online project management software from Zoho, has long had a basic Gantt chart generating function that graphically represents your project tasks along a 'project timeline', but the Zoho Projects guys have just released some really cool new functionality that takes this to a new l...

Zoho CRM has for a while now had a Document Management module as standard that provided the means to upload and store / share documents between sales, marketing and support users.

These documents could be such things as sales contracts, marketing brochures, invoices and so on.

Now though, Zoho have go...

Due to changes in the LinkedIn API the long running integration between Zoho CRM and LinkedIn will be discontinued, Zoho Reported in their own blog dated 23rd April 2014.

LinkedIn have, for now at any rate, chosen only to partner with MS Dynamics and Salesforce in terms of allowing these CRM systems...

Many businesses require staff to 'check in' when they come to the office, many still use pen and paper to do this and then may use this to go through to check staff attendance, time sheets and so on.

Not any more!

Zoho People, the online HRIS software from Zoho has had an Attendance module for a long ...

With Zoho Books & Zoho Invoice you can now provide your customers with their own client portal so that they can review their payments, latest transactions and also provide them with the ability to make online payments.

All superb features that will help you to get paid quickly!

We are pleased to say we will be attending the Technology for Marketing & Advertisers Event on Feb 25 2014 at Earl’s Court in London.

Zoho will be at booth at H26 at the event, which is designed to showcase all manner of cool IT solutions and technology for, as it says, marketing and adver...

Zoho, true to their belief that small businesses should have access to affordable business software and resources, have recently announced an increase to the numbers of free emails available in Zoho Campaigns, their powerful online email marketing solution for small businesses.

Now, with an ev...

It is now possible to recruit new staff via LinkedIn with the new Zoho Recruit to LinkedIn integration.

Zoho Recruit is the powerful online applicant management solution from Zoho that effectively helps businesses to manage job openings and track job applicants.

This latest integration will allow y...

We're please to announce we have just had our first magazine article published in a regional magazine here in (not) so sunny Wales!

Abergavenny Focus published our "Cloud Computing for Small Medium Businesses" article in their latest edition. Our initial aim was to basically explain what c...

Many businesses use a website form such as a Contact Us or a Get a Quote form to engage and capture leads via the web; it is an affordable and effective means of getting new customers. Web forms can be used for special offers, newsletter signups, quotation requests and general contact requests.

Her...

If you have not yet noticed it, we recommend trying out the Zoho Projects Google Chrome extension!

Using this extension you can view the feeds from your project portal without having to log into Zoho Projects. This is perfect for team members of PMs who are working on other stuff but who still need t...

Two key updates have been released by the Zoho Support team recently, in line with the latest Zoho CRM features that were announced a couple of weeks ago, both of which improve your customer's pre-sales & after sales experience.