Blog

Zoho experienced a glitch in their online services this morning.... a 'Zoho Glitch', also known for the sake of this blog as a 'Zlitch'!

Luckily it was not for long and thanks to a rapid reaction from the Zoho team as well as great support via social channels such as Twitter, the serv...

This week Zoho attended the 32nd Business Startup Event in London.

Ever growing in popularity, the event provides small business owners with the chance to meet other entrepreneurs, start up owners and mentors, all working within the SMB segment, to gain valuable insight, information and tips and tr...

At Mangoho we are always excited about all things customer relationship management and when Zoho extend further Zoho CRM’s capabilities we get exceptionally excited.

Indeed many of the new enhancements are both innovative and creative and extend out the CRM’s footprint to capture more information ab...

We're pleased to announce we've just launched the live site of our first Welsh home run business, using Zoho Sites website content management software as their website management system.

Annie Robina's Glass Designs is a home run business based in Abergavenny, Monmouthshire. Annie runs c...

Until a few years ago building websites required a lot of HTML & CSS page building and editing technical knowledge.

Jump forward to today and there are many excellent Website Content Management Systems (WCMS) to select from that make building and publishing websites much easier.

Note the term “mu...

It's official, Zoho Reports, the online business intelligence app from Zoho is now available on the iPad.

This means you can view all of your advanced business analytics in real time, right from your mobile device.

Zoho Reports has many advantages:

• It's cloud based, so your data is available any time a...

In case you had not seen it (it is quite easy to miss), Zoho Projects, the online project management software for small businesses, has a cool 'widgets' function that can be used to get a snapshot view of the project when on the Dashboard (home) page.

Look in the top right of the Dashboard page......

Zoho Recruit is an online applicant tracking and recruitment management solution designed for use within HR and employment agencies and also, importantly, within HR/recruitment departments in small businesses, who need to accept applicants for poistions, manage job vacancies, receive resumes, manag...

Zoho Books and Zoho Invoice, the online business accounting solutions from Zoho, now have a new feature to reduce the tedious process of charging recurring invoices to customers on a regular basis.

Zoho Books and Zoho Invoice have long had a recurring invoice function that sends a manually checked o...

There is often some confusion about the well used phrase 'Autoresponders'.

Whilst an automated response  to a new lead enquiry say from your website is an 'auto response', it is not really the same as an 'auto responder'.

Autoresponders are basically a sequence of pre formatted emails that can be...

We're proud to announce that Mangoho are now Zoho CRM Certified Consultants!

The Zoho CRM Certified Consultant program is designed to highlight certain partners who have demonstrated a high level of skill and knowledge in implementing a variety of Zoho online business solutions.

This ensures they have...

Zoho have rolled out a few new features recently to their online customer support software, Zoho Support. The new functions are designed to allow 'agents' - the guys and girls who attend to your customer support requests - the opportunity to collaborate online, inside Zoho Support, at the ticke...

I love the cloud!  Just this morning I was hard at it attending the UK government HMRC's small business webinars... designed to impart useful tips and tricks to the small business owner... from the comfort of my own garden!  

Using GoTo Webinar / GoTo Training / GoTo Meeting, attendees...

Zoho hosted another successful "Zoholics" event in the USA late last month, which is typically a chance to go and meet the team and get to know their suite of over 25 online business software apps.

Here is the keynote speech by Zoho CEO Sridhar Vembu, where he talks about Zoho's work ethic and contin...

Mail merge as a function that helps sales and other staff  in your business has been around for a while and Zoho CRM has had a mail merge function for a few years, integrating its online word processor app, Zoho Writer.

However, many users in our experience seem to overlook the fact it is there ...

Zoho have released an update to their CRM calendar function recently; when you invite someone to an event, they can accept or decline the event and then the event will appear in their calendar too.

This was a major flaw in the previous calendar function, which used to only show in the organiser’s ca...

Zoho Support, the online help desk customer support software from Zoho, is now available on mobile devices for all Android and iPhone users.

This allows your support agents to answer tickets directly from their mobile device, giving agents a high degree of flexibility in terms of being able to manage...

Zoho Projects has long had a 'bug' or issue tracking module that helps teams track issues from start to finish, as well as scheduling fixes and even timing work done on them.

Now though, Zoho have released the popular 'Kanban' view for this module as well, which allows users to view a semi graphical...