It's often the case that a micro business with just 1-3 people involved may not want to splash out on a CRM solution until they are sure it will be worthwhile.
Zoho Contact Manager is a kind of 'slimmed down' CRM tool that is specifically aimed at micro businesses such as sole traders or home business and it allows owners to manage contacts, tasks, notes, emails and more in a centralised location, using the internet and a browser, with no need for software download or installation.
Zoho Contact Manager packs in a lot of powerful functionality for the very low license price too, with tasks, notes, email integration, mobile app and more.
So, get away from managing your business contacts on Excel or Access or bits of paper and use the right tools for the right job. Go Zoho!