Quality, Ongoing Zoho Support
Once your project is over, you may want to continue to develop your Zoho platform while you get one with doing what you do best: managing your business.
Our Zoho support packages are tailored for businesses and budgets of all sizes and include access for your whole team to a web based ticket system, allowing you to submit help requests via the HelpDesk or email and track issues to closure.
In addition, you can use the HelpDesk to access hundreds of articles and online videos to find more information on Zoho functions and troubleshoot problems. If you can't find what you are looking for your Zoho support requests will be answered promptly and courteously.
Proactive Versus Reactive Support
We do not believe in just sitting back and waiting for them to come to us! Our Zoho Support services go one step further.
We actively push ideas and suggestions for continuous improvement and development of your Zoho online business solutions as well as send you periodic 'tips n tricks' emails helping you to learn more about the apps you are using and also about how to get the most out of them.
In addition, as Zoho are always developing their own apps and adding to their suite of online business tools, our bulletins include details of any new releases so that you can take advantage of them to improve your business.
In short, it is in our interests to see your business work well, and this is how we try to model our Zoho support ethics.
For more details on how we work, please click here.