Blog by Andrew Wallace

In case you had not seen it (it is quite easy to miss), Zoho Projects, the online project management software for small businesses, has a cool 'widgets' function that can be used to get a snapshot view of the project when on the Dashboard (home) page.

Look in the top right of the Dashboard page......

Zoho Recruit is an online applicant tracking and recruitment management solution designed for use within HR and employment agencies and also, importantly, within HR/recruitment departments in small businesses, who need to accept applicants for poistions, manage job vacancies, receive resumes, manag...

Zoho Books and Zoho Invoice, the online business accounting solutions from Zoho, now have a new feature to reduce the tedious process of charging recurring invoices to customers on a regular basis.

Zoho Books and Zoho Invoice have long had a recurring invoice function that sends a manually checked o...

There is often some confusion about the well used phrase 'Autoresponders'.

Whilst an automated response  to a new lead enquiry say from your website is an 'auto response', it is not really the same as an 'auto responder'.

Autoresponders are basically a sequence of pre formatted emails that can be...

We're proud to announce that Mangoho are now Zoho CRM Certified Consultants!

The Zoho CRM Certified Consultant program is designed to highlight certain partners who have demonstrated a high level of skill and knowledge in implementing a variety of Zoho online business solutions.

This ensures they have...

Zoho have rolled out a few new features recently to their online customer support software, Zoho Support. The new functions are designed to allow 'agents' - the guys and girls who attend to your customer support requests - the opportunity to collaborate online, inside Zoho Support, at the ticke...

I love the cloud!  Just this morning I was hard at it attending the UK government HMRC's small business webinars... designed to impart useful tips and tricks to the small business owner... from the comfort of my own garden!  

Using GoTo Webinar / GoTo Training / GoTo Meeting, attendees...

Zoho hosted another successful "Zoholics" event in the USA late last month, which is typically a chance to go and meet the team and get to know their suite of over 25 online business software apps.

Here is the keynote speech by Zoho CEO Sridhar Vembu, where he talks about Zoho's work ethic and contin...

Mail merge as a function that helps sales and other staff  in your business has been around for a while and Zoho CRM has had a mail merge function for a few years, integrating its online word processor app, Zoho Writer.

However, many users in our experience seem to overlook the fact it is there ...

Zoho have released an update to their CRM calendar function recently; when you invite someone to an event, they can accept or decline the event and then the event will appear in their calendar too.

This was a major flaw in the previous calendar function, which used to only show in the organiser’s ca...

Zoho Support, the online help desk customer support software from Zoho, is now available on mobile devices for all Android and iPhone users.

This allows your support agents to answer tickets directly from their mobile device, giving agents a high degree of flexibility in terms of being able to manage...

Zoho Projects has long had a 'bug' or issue tracking module that helps teams track issues from start to finish, as well as scheduling fixes and even timing work done on them.

Now though, Zoho have released the popular 'Kanban' view for this module as well, which allows users to view a semi graphical...

OK, so this might not be a huge feature release but we do promise to keep you updated on all  Zoho updates however big or small!  

Zoho Support, the online HelpDesk solution for small businesses, now has a 'tag' function for support tickets, that allow agents to easily identify or categoris...

We're pleased to announce that Zoho Mail, the online business email software from Zoho, have just announced their free package will include not 5 free email accounts, but a massive 10 free email accounts!

This is a real boost for many small business who basically will not need to pay for email hostin...

Zoho Projects, the online project management software from Zoho, has long had a basic Gantt chart generating function that graphically represents your project tasks along a 'project timeline', but the Zoho Projects guys have just released some really cool new functionality that takes this to a new l...

Zoho CRM has for a while now had a Document Management module as standard that provided the means to upload and store / share documents between sales, marketing and support users.

These documents could be such things as sales contracts, marketing brochures, invoices and so on.

Now though, Zoho have go...

Due to changes in the LinkedIn API the long running integration between Zoho CRM and LinkedIn will be discontinued, Zoho Reported in their own blog dated 23rd April 2014.

LinkedIn have, for now at any rate, chosen only to partner with MS Dynamics and Salesforce in terms of allowing these CRM systems...

Many businesses require staff to 'check in' when they come to the office, many still use pen and paper to do this and then may use this to go through to check staff attendance, time sheets and so on.

Not any more!

Zoho People, the online HRIS software from Zoho has had an Attendance module for a long ...

With Zoho Books & Zoho Invoice you can now provide your customers with their own client portal so that they can review their payments, latest transactions and also provide them with the ability to make online payments.

All superb features that will help you to get paid quickly!