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By: Andrew Wallace | November 23, 2017

Zoho Cliq is a new communications platform from Zoho, specifically designed for small businesses to help collaborate more efficiently.

Zoho Cliq is like a combination of chat, phone, Skype with video and forums all rolled into one.

ZOho Cliq online collaboration software

By: Andrew Wallace | November 15, 2017

Do you have a business and use social media to make customer announcements or push product information, discounts or services?


There are many social channels now of course and if you have more than one social channel in place, managing all of them can rapidly turn into an administrative nightmare.


Zoho Social is an online social marketing platform, which allows you to manage all of your business's social marketing initiatives from one place.

By: Andrew Wallace | November 14, 2017

In the second of our 'how to' blogs for setting up Outlook and Zoho Mail, we will deal with IMAP setup.


Zoho Mail is an all encompassing business email software platform from Zoho that integrates to many other Zoho office apps.


Zoho have created the video below to show how to setup Outlook with Zoho Mail under an IMAP based account.

By: Andrew Wallace | November 10, 2017

Zoho Mail is a business email app from Zoho that offers a full suite of email functionality and more, such as calendaring, tasks, contact management, notes and bookmarks and 'night mode' for you night owls out there who like to check your email at night!


In addition, Zoho Mail offers nifty streaming functions including @mentions to team members to draw their attention to emails you may want to share, instead of forwarding them around in confusing internal email loops.


The best part is that Zoho Mail integrates to Zoho CRM in a two way email synch so that you can see inbound and outbound emails with all of your leads and contacts.


One common question we get is how to set it up with Outlook. Of course we offer this service as part of our Zoho M...

By: Andrew Wallace | November 01, 2017

Getting the right business information at the right time, quickly and efficiently often presents a problem, especially when you are out of the office.


Not any more.  Introducing the new Zoho Reports mobile app enhanced features.


Zoho Reports is the powerful online business intelligence (BI) app from Zoho that can integrate to Zoho CRM or the Zoho Finance suite and provides a robust platform to slice and dice data in a wide variety of formats, from tables, charts, reports, dashboards, pivots and more.


It also allows you to import data from many other sources, not just Zoho office solutions: xls, csv, html, cloud storage such as Dropbox or Google Drive, external SQL databases, cloud databases and more. The  possibilities are endless an...

By: Andrew Wallace | October 26, 2017

Zoho have released their latest app for small businesses helping them work more effectively online.

Zoho Sign is an online document signing / e-sign app that can be integrated to other Zoho services, such as Zoho CRM or Zoho People, the online HR management solution.

Zoho Sign electronic document signing software
Send a document for signing directly from a CRM Contact record

By: Andrew Wallace | October 26, 2017

We are proud to have setup a new website for a local professional bike fitting service in Saundersfoot,Wales: Rothery Bike Fit.


Co-Founders John Rothery and David Francis wanted to create a business that really serves what local athletes need, and one which is backed up by science and know how of the world's top cyclists.

Zoho Sites website for bike fitting service
Rothery Bike Fit meets the demands of a growing market

Category: Case Study 

Tags: Zoho Sites 

By: Andrew Wallace | August 23, 2017

Mangoho are proud to have helped setup the business software infrastructure for a local sea swimming business in Pembroke, Swim Pembrokeshire.


Swim Pembrokeshire is run by a couple of local lads who have a passion for the outdoors and marine environment and who are both pool and open water qualified coaches. Pembrokeshire is one of the most beautiful parts of Wales and boasts the only marine coastal park in the UK, with hundreds of miles of pristine and wild coastline, cliffs and beautiful beaches.


Sea swimming is becoming hugely popular and Swim Pembrokeshire already has a following of hardy sea swimmers who all meet every week and swim the local bays and beaches as well train to compete in many local and national sea swimming and triathlon...

By: Andrew Wallace | June 01, 2017

Zoho CRM Enterprise level CRM has a new feature called 'Blueprint', which is a function that allows you to replicate well defined business processes within Zoho CRM software, in order to improve business process, staff compliance and efficiency.

We've seen this sort of function in SageCRM for example, which allows you to replicate workflow in the form of flow diagrams on screen, which sounds cool but came with a price tag to match, which is way out of the budget of the average small to medium business.

This feature is vailable on the Enterprise license. This sort of advanced, enterprise level feature set really places Zoho CRM up there with the 'big boys' and provides a hugely scaleable platform for enterpise level CRM. Check out the excellen...

By: Andrew Wallace | May 11, 2017

Zoho Docs is an online document management system that allows businesses to securely store all of their documentation in one central place without the need for expensive hardware or software. It does this by storing the documents in the cloud using the Zoho's secure online platform, you do not need any hardware or software or any IT team to set it up, which makes it very attractive to small businesses.

Document Management app Zoho Docs from Zoho for small businesses
Zoho Docs document storage and version tracking functionality is perfect for the healthcare industry

By: Andrew Wallace | May 09, 2017

The Zoho suite of small business software comprises over 25 apps, from CRM to email marketing; from Recruitment to Accounting.


Another little known but great online business app is Zoho Meeting, which is Zoho's cloud based online meeting software.


We're all well used to or at least getting used to using Skype to communicate for day-to-day business matters, but Skype is primarily a 1-1 video tool and in our experience tends to struggle on group video calling; plus it is not designed for example to host online webinars that require registration and also presentation control.

Zoho Meeting Functions

By: Andrew Wallace | April 27, 2017

So it's been a few weeks now since Zoho CRM released their latest feature set to the Enterprise edition, so we thought we'd give a quick review of them to summarise what they're about and give our input on having used them.

License

By: Andrew Wallace | March 22, 2017

Zoho have just rolled out enhancements to their email sharing permissions on accounts implementing the Zoho Mail Addon for Zoho CRM.

Here's a summary in brief of the new features:

  • Now, the Administrator can decide on the email sharing permission for users - previously this was a user function, so Administrators were unable to override this.
  • Email sharing can now be on specific user/role basis, which provides a far greater degree of flexibility.
  • If any domains have been excluded by individual users, these are now visible to the Administrators.
  • Domain configuration setup by an Administrator is inherited down the hierarchy to all the users for custom domains.​


The Zoho Mail addon is a great feature that allows all inbound and outbound emails to be s...

By: Andrew Wallace | March 18, 2017

Zoho Projects, the online project management solution for businesses, has recently had a complete user interface overhaul.


With new functions, new look and an overall welcome improvement, you can read more about the new look to Zoho Projects in our other blog post, here.


The Zoho Projects team have been very busy though.... and have just released a new and improved app for iPad and Android devices!

Zoho Projects mobile app for iPad and Android

By: Andrew Wallace | March 06, 2017

Zoho have just released 'Zoho CalSync', which is a free app for Android devices that synchs your Zoho Calendar events to your native Android phone calendar app.


This can be very useful if you prefer using the native Android app, with it's calendar like UI, but use Zoho Calendar for group calendaring and scheduling and still need to see what's going on for work, for multiple calendars.

Zoho CalSync integrates Zoho Calendar with your Android calendar
Zoho CalSync integrates Zoho Calendar events with your native Android calendar

By: Andrew Wallace | March 02, 2017

Zoho Projects has been around for a while, but has undergone major changes since its release several years ago.


Recently Zoho rolled out an entire revamp for the award winning on;line project management software, with it's new 5.x version, complete with new interface and features.


Zoho Projects can be used to manage all kinds of projects in multiple industries, such as:


  • Construction projects
  • Architect / Design projects
  • Business develpment projects
  • Software projects
  • Website design/SEO projects
  • And many more...


For more information on Zoho Projects, click here.

Zoho Projects online project management app

By: Andrew Wallace | February 16, 2017

Zoho Subscriptions, the online recurring subscription management software from Zoho, now integrates with UK based GoCardless, to allow you to integrate and track direct debit subscription payments.


In fact, this integration is also available in Zoho Books (small business accounting software), Zoho Invoice (online invoicing software AND Zoho Inventory (online inventory management software).

Direct debit integration with Zoho Subscriptions

By: Andrew Wallace | February 15, 2017

Any small business can now accept online payments with the latest Zoho app, Zoho Checkout.


Zoho Checkout is small business online payment software that allows you to build payment forms to insert to your website, blog, even social media pages, that will aloow your customers to make payments online.


The software integrates to the popular payment gateways such as Stripe, WePay etc., and can help you to generate meaningful reports on all inbound full and even partial payments, so you know exactly how much revenue is coming into your business. PayPal integration is next, and will be released soon.


Zoho Checkout is great for small businesses who do not want to have to set up expensive and complicated payment integrations:


Find out more details, here...

By: Andrew Wallace | December 07, 2016

Here is the third of three webinars for Zoho Creator: Advanced Application Building.

Category: Zoho Tips n Tricks 

Tags: Zoho Creator 

By: Andrew Wallace | November 28, 2016

The old and well known user interface of Zoho CRM is set to be phased out soon - 15th December 2016 to be exact - which means the new UI will be rolled out in its entirety from that time.


You may well have been using the new UI for some time - if not, it's great! 


Enhancements include many new features and enhancements such as improved screen layout/design, faster searching and filtering, check-in functions and improved reporting and dashboards.


However, if you have not yet seen it here is a 30 minute webinar from Zoho on what the new UI is and what you can expect:

Category: News 

Tags: Zoho CRM 

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