Blog by Andrew Wallace

If you have a number of cloud based apps such as Zoho CRM, Xero, Eventbrite etc running as tools in your business, and are wondering how to connect them together to be more streamlined, then Zoho's newest business app could be for you.

Zoho have recently released a really great app called Zoho Flow, ...

Zoho Desk, the online helpdesk solution from Zoho, now has a timer function where support agents can either manually or automatically time the work taken to do customer support tickets.

The function is very cool and has been a long-standing request of Zoho and in their usual open minded way Zoho have...

Zoho CRM has a very nice new feature called 'Canvas', which allows you to design they way you see your data in an intuitive and easy to use drag and drop interface.

Say for example, you have a CRM containing a list of customers - most of us do! - you can design the customer list view and also the cus...

Zoho have released their latest online business solution for event management companies, Zoho BackStage.

Zoho BackStage offers a complete event management tool, online, allowing you to manage large-scale events such as conferences, trade shows, product launches, and more.

Plan. Prioritise. Reiterate.

Zoho Sprints is a new project management tool from Zoho specifically deigned for use with teams following the Agile project management methodology.

Zoho Sprints is designed in such a way that it enables a team to remain open to changes to the project by using the so-called...

Zoho Desk (formerly known as Zoho Support), the powerful and affordable online helpdesk solution by Zoho, has had a facelift recently, with numerous enhancements to the user interface.

The first of these, and the most obvious, is the menu structure, which now lists the main modules - Tickets, Knowled...

Don't waste time publishing announcements or blogs to several social channels over and over, use Zoho Social and publish to multiple channels at once, from one location, including scheduled posts and much more.

Now Post to Instagram Directly!

Zoho Social now allows you to post directly to Instragram a...

Zoho Cliq is a new communications platform from Zoho, specifically designed for small businesses to help collaborate more efficiently.

Zoho Cliq is like a combination of chat, phone, Skype with video and forums all rolled into one.

It can access your Zoho Contacts and you are presented with an immedia...

Do you have a business and use social media to make customer announcements or push product information, discounts or services?

There are many social channels now of course and if you have more than one social channel in place, managing all of them can rapidly turn into an administrative nightmare.

Zoh...

In the second of our 'how to' blogs for setting up Outlook and Zoho Mail, we will deal with IMAP setup.

Zoho Mail is an all encompassing business email software platform from Zoho that integrates to many other Zoho office apps.

Zoho have created the video below to show how to setup Outlook with Zoho...

Zoho Mail is a business email app from Zoho that offers a full suite of email functionality and more, such as calendaring, tasks, contact management, notes and bookmarks and 'night mode' for you night owls out there who like to check your email at night!

In addition, Zoho Mail offers nifty streaming...

Getting the right business information at the right time, quickly and efficiently often presents a problem, especially when you are out of the office.

Not any more.  Introducing the new Zoho Reports mobile app enhanced features.

Zoho Reports is the powerful online business intelligence (BI) app f...

Zoho have released their latest app for small businesses helping them work more effectively online.

Zoho Sign is an online document signing / e-sign app that can be integrated to other Zoho services, such as Zoho CRM or Zoho People, the online HR management solution.

We are proud to have setup a new website for a local professional bike fitting service in Saundersfoot,Wales: Rothery Bike Fit.

Co-Founders John Rothery and David Francis wanted to create a business that really serves what local athletes need, and one which is backed up by science and know how of the...

Mangoho are proud to have helped setup the business software infrastructure for a local sea swimming business in Pembroke, Swim Pembrokeshire.

Swim Pembrokeshire is run by a couple of local lads who have a passion for the outdoors and marine environment and who are both pool and open water qualified ...

Zoho CRM Enterprise level CRM has a new feature called 'Blueprint', which is a function that allows you to replicate well defined business processes within Zoho CRM software, in order to improve business process, staff compliance and efficiency.

We've seen this sort of function in SageCRM for example...

Zoho Docs is an online document management system that allows businesses to securely store all of their documentation in one central place without the need for expensive hardware or software. It does this by storing the documents in the cloud using the Zoho's secure online platform, you do not nee...

The Zoho suite of small business software comprises over 25 apps, from CRM to email marketing; from Recruitment to Accounting.

Another little known but great online business app is Zoho Meeting, which is Zoho's cloud based online meeting software.

We're all well used to or at least getting used to us...

So it's been a few weeks now since Zoho CRM released their latest feature set to the Enterprise edition, so we thought we'd give a quick review of them to summarise what they're about and give our input on having used them.

License

The first point to note is that the features listed below are Enterpri...

Zoho have just rolled out enhancements to their email sharing permissions on accounts implementing the Zoho Mail Addon for Zoho CRM.

Here's a summary in brief of the new features:

• Now, the Administrator can decide on the email sharing permission for users - previously this was a user function, so Admi...