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By: Andrew Wallace | August 23, 2017

Mangoho are proud to have helped setup the business software infrastructure for a local sea swimming business in Pembroke, Swim Pembrokeshire.


Swim Pembrokeshire is run by a couple of local lads who have a passion for the outdoors and marine environment and who are both pool and open water qualified coaches. Pembrokeshire is one of the most beautiful parts of Wales and boasts the only marine coastal park in the UK, with hundreds of miles of pristine and wild coastline, cliffs and beautiful beaches.


Sea swimming is becoming hugely popular and Swim Pembrokeshire already has a following of hardy sea swimmers who all meet every week and swim the local bays and beaches as well train to compete in many local and national sea swimming and triathlon...

By: Andrew Wallace | June 01, 2017

Zoho CRM Enterprise level CRM has a new feature called 'Blueprint', which is a function that allows you to replicate well defined business processes within Zoho CRM software, in order to improve business process, staff compliance and efficiency.

We've seen this sort of function in SageCRM for example, which allows you to replicate workflow in the form of flow diagrams on screen, which sounds cool but came with a price tag to match, which is way out of the budget of the average small to medium business.

This feature is vailable on the Enterprise license. This sort of advanced, enterprise level feature set really places Zoho CRM up there with the 'big boys' and provides a hugely scaleable platform for enterpise level CRM. Check out the excellen...

By: Andrew Wallace | May 11, 2017

Zoho Docs is an online document management system that allows businesses to securely store all of their documentation in one central place without the need for expensive hardware or software. It does this by storing the documents in the cloud using the Zoho's secure online platform, you do not need any hardware or software or any IT team to set it up, which makes it very attractive to small businesses.

Document Management app Zoho Docs from Zoho for small businesses
Zoho Docs document storage and version tracking functionality is perfect for the healthcare industry

By: Andrew Wallace | May 09, 2017

The Zoho suite of small business software comprises over 25 apps, from CRM to email marketing; from Recruitment to Accounting.


Another little known but great online business app is Zoho Meeting, which is Zoho's cloud based online meeting software.


We're all well used to or at least getting used to using Skype to communicate for day-to-day business matters, but Skype is primarily a 1-1 video tool and in our experience tends to struggle on group video calling; plus it is not designed for example to host online webinars that require registration and also presentation control.

Zoho Meeting Functions

By: Andrew Wallace | April 27, 2017

So it's been a few weeks now since Zoho CRM released their latest feature set to the Enterprise edition, so we thought we'd give a quick review of them to summarise what they're about and give our input on having used them.

License

By: Andrew Wallace | March 22, 2017

Zoho have just rolled out enhancements to their email sharing permissions on accounts implementing the Zoho Mail Addon for Zoho CRM.

Here's a summary in brief of the new features:

  • Now, the Administrator can decide on the email sharing permission for users - previously this was a user function, so Administrators were unable to override this.
  • Email sharing can now be on specific user/role basis, which provides a far greater degree of flexibility.
  • If any domains have been excluded by individual users, these are now visible to the Administrators.
  • Domain configuration setup by an Administrator is inherited down the hierarchy to all the users for custom domains.​


The Zoho Mail addon is a great feature that allows all inbound and outbound emails to be s...

By: Andrew Wallace | March 18, 2017

Zoho Projects, the online project management solution for businesses, has recently had a complete user interface overhaul.


With new functions, new look and an overall welcome improvement, you can read more about the new look to Zoho Projects in our other blog post, here.


The Zoho Projects team have been very busy though.... and have just released a new and improved app for iPad and Android devices!

Zoho Projects mobile app for iPad and Android

By: Andrew Wallace | March 06, 2017

Zoho have just released 'Zoho CalSync', which is a free app for Android devices that synchs your Zoho Calendar events to your native Android phone calendar app.


This can be very useful if you prefer using the native Android app, with it's calendar like UI, but use Zoho Calendar for group calendaring and scheduling and still need to see what's going on for work, for multiple calendars.

Zoho CalSync integrates Zoho Calendar with your Android calendar
Zoho CalSync integrates Zoho Calendar events with your native Android calendar

By: Andrew Wallace | March 02, 2017

Zoho Projects has been around for a while, but has undergone major changes since its release several years ago.


Recently Zoho rolled out an entire revamp for the award winning on;line project management software, with it's new 5.x version, complete with new interface and features.


Zoho Projects can be used to manage all kinds of projects in multiple industries, such as:


  • Construction projects
  • Architect / Design projects
  • Business develpment projects
  • Software projects
  • Website design/SEO projects
  • And many more...


For more information on Zoho Projects, click here.

Zoho Projects online project management app

By: Andrew Wallace | February 16, 2017

Zoho Subscriptions, the online recurring subscription management software from Zoho, now integrates with UK based GoCardless, to allow you to integrate and track direct debit subscription payments.


In fact, this integration is also available in Zoho Books (small business accounting software), Zoho Invoice (online invoicing software AND Zoho Inventory (online inventory management software).

Direct debit integration with Zoho Subscriptions

By: Andrew Wallace | February 15, 2017

Any small business can now accept online payments with the latest Zoho app, Zoho Checkout.


Zoho Checkout is small business online payment software that allows you to build payment forms to insert to your website, blog, even social media pages, that will aloow your customers to make payments online.


The software integrates to the popular payment gateways such as Stripe, WePay etc., and can help you to generate meaningful reports on all inbound full and even partial payments, so you know exactly how much revenue is coming into your business. PayPal integration is next, and will be released soon.


Zoho Checkout is great for small businesses who do not want to have to set up expensive and complicated payment integrations:


Find out more details, here...

By: Andrew Wallace | December 07, 2016

Here is the third of three webinars for Zoho Creator: Advanced Application Building.

Category: Zoho Tips n Tricks 

Tags: Zoho Creator 

By: Andrew Wallace | November 28, 2016

The old and well known user interface of Zoho CRM is set to be phased out soon - 15th December 2016 to be exact - which means the new UI will be rolled out in its entirety from that time.


You may well have been using the new UI for some time - if not, it's great! 


Enhancements include many new features and enhancements such as improved screen layout/design, faster searching and filtering, check-in functions and improved reporting and dashboards.


However, if you have not yet seen it here is a 30 minute webinar from Zoho on what the new UI is and what you can expect:

Category: News 

Tags: Zoho CRM 

By: Andrew Wallace | November 28, 2016

Here's the second in a series of three webinars on Zoho Creator.


This one is on 'Configuring Custom Workflows'.


Enjoy!

Category: Zoho Tips n Tricks 

Tags: Zoho Creator 

By: Andrew Wallace | November 08, 2016

We thought we should publish these excellent  videos from the Zoho Creator team which are videos of their recorded webinars on how to use Zoho Creator.


We're loving Zoho Creator, what a powerful app... for building apps! 


The videos are perfect for non technical users, we found them very useful ourselves and customers love them.


The video below is the first in a series: Getting Started with Zoho Creator.


Enjoy!

By: Andrew Wallace | November 04, 2016

In their recent article the well known and widely trusted tech/app comparison website 'GetApp' recently reported how Zoho Recruit had come in third place in a review of a variety of recruitment applicant tracking software apps.

Software was assessed on such things as user reviews, as well as integration capability to other apps, mobile app availability, media presence and security. The software was assessed from an independent and unbiased viewpoint and each score given was independent of any commercial interests or any relationship that the software has with GetApp.

Click the link below for:


GetApp's review of Zoho Recruit.

Category: News 

Tags: Zoho Recruit 

By: Andrew Wallace | October 07, 2016

We thought we would announce this small but useful enhancement on Zoho Books/Zoho Invoice, not only because it is a useful function but because we like how it demonstrates how Zoho listen to their customers and take valuable feedback on board to improve their software. 

A customer of ours one day asked whether they could - instead of including lengthy terms and conditions in an invoice template - include them as an attachment on the email that send the invoice. 

Different terms and conditions, could be attached to different email templates, rather than trying to remember to attach them when sending the invoice. 

We suggested this to Zoho and within a week, they had introduced this enhancement. 

You are now able to add attachments to the email t...

By: Patty | October 04, 2016

I went on the train the other day on a business trip and was wondering how I can log my expenses on the go.

Then I remembered that we use Zoho Expense within our business. Problem solved!

Zoho expense allows you to add expenses such as travel, meals and other costs whilst your on the go, using your mobile device.

So, keen to capture all of the expenses for the day before forgetting them or losing the receipts, I used to Zoho Expense to log my expenses by snapping a picture of the receipt and logging the basic information including the expense amount and category and date.

And with that, zapped it in to the Cloud in just a few clicks!

All of the expense information is updated in the central database and can be accessed immediately by the accoun...

By: Andrew Wallace | August 17, 2016

In today's world we are only two familiar with all of the various channels that our customers may use to communicate with us about our products or services or when dealing with any one of our sales managers during the sales process as well as support / warranty periods. 

The result can be that there is a bewildering number of different channels that your team need to track in order to get a full understanding of the communications received from each lead or customer. For example, email, phone, social networks, chat, website enquiry forms, and many others. With the best intentions in the world, it can be extremely difficult to track all of these.

Zoho aim to reduce this clutter and consolidate all of these channels into Zoho CRM by introducing...

By: Andrew Wallace | August 16, 2016

Zoho CRM interface updates 2016
Zoho CRM has had a completely new user interface and tonnes of new features your sales team will love!

So at long last it's here... the new user interface for Zoho CRM!


Zoho CRM has just had a complete overhaul and is now available for general usage and feedback. If you have not already noticed you will be able to switch to the new interface using the link at the top of your CRM. 


Click the link to see your CRM transformed into a fantastic new format, including new functionality, which includes:


  • Filtering by various criteria whilst still on the record list page
  • Powerful searching with on screen, interactive keyword searches
  • Better graphs on reports
  • Kanban style record displays so you can see related records whilst looking at Tasks and other information
  • Email Insights - get insight on who reads your emails, what email templates are the most popular ...

Category: Zoho CRM 

Tags: Zoho CRM 

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