Mangoho - Blog #Zoho Mail

Zoho Workplace - A Single Communications Hub

Mon, 18 Mar 2024 12:00:00 +0000

One License, Multiple Apps, Muliple Users... Meet Zoho Workplace!

Zoho Workplace is a superb business app from Zoho that includes by default all of Zoho's best communications apps in a single portal for all of your business communications needs.

Why do I Need Zoho Communications Apps for My Business?

Chances are high, your business already has a variety of business apps that you use for communications: Email, Calendar, Chat... Sure, they have been around for some time. But the chances are also high your are using separate apps for this and as a result separate licensing and separate support!

Zoho Workplace is a SINGLE communications portal that contains all of the communications and collaboration apps that you might need in order to centralise your IT needs.

It is perfect for a startup business or any business that is in the growth stage and needs to reign in an ad hoc/chaotic IT setup and move to next level organisation based around well structured app strategies and integrated business software.

Zoho Workplace is administered by a single super admin who controls all users from one portal, including their email address and business app assignment. This helps greatly with processes that can be problematic for business: staff hiring and exit processes - often there is a gap between HR processes and IT processes, which involve managing employees from a centralised location and controlling how various business apps are assigned and deactivated based on staff roles.

Email
Instant messaging (chat, video calls, screen sharing)
Online meetings
Calendar
Tasks
Notes
Document Sharing

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Zoho's flexible license structure allows for monthly or yearly payment. In addition Zoho offer a free trial period where you can try our their apps.

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Find Out More

Click here to learn more details of Zoho Workplace.

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Configuring Outlook with Zoho Mail - POP

Fri, 10 Nov 2017 10:09:32 +0000

Zoho Mail is a business email app from Zoho that offers a full suite of email functionality and more, such as calendaring, tasks, contact management, notes and bookmarks and 'night mode' for you night owls out there who like to check your email at night!

In addition, Zoho Mail offers nifty streaming functions including @mentions to team members to draw their attention to emails you may want to share, instead of forwarding them around in confusing internal email loops.

The best part is that Zoho Mail integrates to Zoho CRM in a two way email synch so that you can see inbound and outbound emails with all of your leads and contacts.

One common question we get is how to set it up with Outlook. Of course we offer this service as part of our Zoho Mail setup packages but for those of you who want to do this yourselves Zoho have created this simple video to help. Enjoy!

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Zoho Mail Increases Free Mailboxes

Thu, 15 May 2014 13:44:24 +0000

We're pleased to announce that Zoho Mail, the online business email software from Zoho, have just announced their free package will include not 5 free email accounts, but a massive 10 free email accounts!

This is a real boost for many small business who basically will not need to pay for email hosting until such time as they expand and can start investing in more infrastructure.

It is also interesting to note that this is in direct contrast to Google who decided to cease their free business mail service plan back in 2012and in the time between then and now, Zoho Mail have seen a 600% increase in users.

Zoho pride themselves on creating world class software for small businesses at a price that small businesses can afford. And if it's free, all the better! Why not try Zoho Mail for your business - there are no ads even on the free version, and you can now get going with 10 email accounts which would easily cover a few staff plus all of the obligatory info@, accounts@, sales@ type emails that can help automate your business... all for free!

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For more information on Zoho Mail or if you would like to migrate your business email hosting to the cloud, or if you are interested in integrating your email to Zoho CRM, please feel free to contact us here.

Keeping a Complete Customer Email History

Tue, 12 Nov 2013 21:47:12 +0000

In today's hyper fast, hyper connected world of mobile devices, apps and a mind boggling array of communication channels it's easy to become overloaded with communications from all of these channels, not least of all our old friend, email.

Even with the advance of so many communication apps, email client software really has not advanced all that much and, especially if you work primarily using email, then keeping it all organised can rapidly turn into a nightmare.

Add to this the fact that staff come and go and may well not keep all their client emails logged in a central location and you can see how easy it is to lose critical communications.

As a result we're seeing an increase in the number of requests to record client email communications within Zoho CRM.

Zoho CRM is just one of over 25 online business solutions from Zoho, as it happens Zoho Mail is another. Zoho Mail is a hosted email solution that is great for small businesses, with a lifetime free version with up to 5 mailboxes and 5 GB per user.

That's not all...

Zoho Mail is integrated with Zoho CRM via the 'Zoho CRM mail addon', which allows you to keep an entire history of your outgoing and incoming email communications with your clients, all inside Zoho CRM.

It can even be used if you already have an existing email hosting provider and do not want to change.

This means that you never have to waste time finding that all important email from such and such a person, or that contract that your latest client sent, or the meeting plans for closing your next deal... they will always be inside Zoho CRM, logged neatly in the 'Emails' section of the lead or contact.

There are many more advantages...

Send emails directly from within the CRM using the lead or contact you are working with,
View emails from within the CRM
Centralise all information,
Share emails with other users,
Combine multiple email accounts,
Backups of important client emails for users who leave your organisation (this is a great feature!)

And it's easy to set up too - in just a few clicks you can get started.

But hey, don't worry, we won't go on and on here.... why not watch it on Zoho's own video?!

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For more information on Zoho CRM and integration with Zoho Mail, please contact us to learn how Zoho CRM can benefit your business.