Zoho SalesIQ is a cloud based business app that can be used to track live visits to your business website.

So, with SalesIQ businesses can not only learn who is visiting and where they are from, what browser they are using, but also where they are going on the website, what pages interest them, what pages cause them to stop visiting, and so on.

It also provides functions for sales people to live chat with visitors, so you can better convert website visitors to leads in your CRM and eventually to sales and customers.

Check out the video below for a summary of Zoho SalesIQ:

Mangoho will be participating in the upcoming "Zoholics on the Road" event, on 5-6 March at the The Royal Horseguards Hotel in Whitehall.

This is the first time that Zoho has have organized a "stand-alone" event of this kind in the UK and EMEA.

Joining us will be Sridhar Vembu the CEO of Zoho Corp. as well as some key people from the Zoho management and product teams.

By attending Zoholics you will learn more about the key Zoho solutions, see where Zoho are heading in terms of future integration plans, and be inspired to help your sales, marketing and support people excel in their jobs.

You can find the full event agenda registration form here.

We look forward very much to seeing you either on the 5th. or 6th. of March!

We have been trying out the new Zoho Reports online business intelligence software functions recently and they really are awesome!

We don't want to bore you with loads and loads of commentary though, so why not check out the summary right here on Zoho's video on Zoho Reports 3.0... 

Contact Us

We have extensive experience with Zoho Reports having carried out Zoho Reports projects and integrations with Zoho CRM and Zoho Projects in UK, Europe and Asia. 

Please feel free to contact us here for more information and a free assessment on how Zoho Reports can benefit your business.  

Two key updates have been released by the Zoho Support team recently, in line with the latest Zoho CRM features that were announced a couple of weeks ago, both of which improve your customer's pre-sales & after sales experience.

Interactive Voice Response (IVR)

Interactive Voice Response (IVR) and voice mails are now supported within Zoho Support and voice mails sent by customers who were unable to reach or contact agents online can even be converted as tickets for support agents to follow up. This ability is available in the Zoho Support livechat function too and is a real time save so we think this is really cool!

Android and iOS Mobile Support

Now all of your support agents can use their Android & iOS mobile devices to receive immediate ticket notifications and reply there and then, further reducing your customer support time as well as helping to reduce the all too common custom frustration factor.

If the assigned support person is not available when on the go, the ticket can be reassigned to another support agent.

The enhanced Zoho Support features for Android & iPad and iPhones are available to Professional and Enterprise subscribers.

Contact Us

For more details or information on how Zoho Support online helpdesk software can be used to improve your customer support processes, please contact us here, call us on +44 (0)753 878 1619 or email us on info at mangoho dot com.